Returns & Refunds

In accordance with the Articles L 121-21 to L 121-21-8 of the Consumer Code, the consumer has a withdrawal period of 14 days from the conclusion of the contract.


The address for your returns is:
Please contact us by email to receive the complete shipping address. Please send us an email before any shipment and wait for us to give you the return address. Please use the contact form on the bottom of the page to contact us - we will reply as soon as we can. Usually, the response is sent on the same day we receive it.
 
The buyer is covering the return fees.

We remind you that: The right of withdrawal has exceptions. It is, for example, excluded for the ""supply of goods made to the consumer's specifications or clearly personalized"" (article L. 221-28 of the consumer code).


The products must be returned in their original state, with their label and with their packaging.

For returns from abroad, please contact us using the contact form on the bottom of our main page.
 
Any damaged or stained product will be refused and returned to the sender.